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What is a Community Care Hub?

A definition to describe community care hubs

A community care hub (CCH) serves as a community-focused regional, statewide or multi-state umbrella organization that coordinates, centralizes and scales administrative functions and operational infrastructure on behalf of a network of community support providers – e.g., Area Agencies on Aging (AAAs), Centers for Independent Living (CILs) and other community-based organizations (CBOs).

The goal is to enhance efficiency, standardization, compliance, performance and quality on behalf of the network. The local providers that comprise the network provide community services to address whole person health and close care gaps through the CCH’s funding arrangements with health plans, health care providers, public health departments, Medicare and Medicaid programs, Veterans Administration Medical Centers, and more.

A CCH may also offer programs and services directly to consumers through a variety of payment arrangements and may hold contracts with other government agencies to coordinate administration of programs and services across a region or state.

How do I find and connect with CCHs across the country?

To see the National Map of CCHs, click the button below.

Brought to you by the Center of Excellence to Align Health and Social Care (COE), part of the Aging and Disability Business Institute at USAging, in collaboration with the National Association of Chronic Disease Directors (NACDD).

About the Center of Excellence to Align Health and Social Care
The Center of Excellence to Align Health and Social Care (COE), part of the Aging and Disability Business Institute at USAging, is supported by the Administration for Community Living (ACL), U.S. Department of Health and Human Services (HHS) through a cooperative agreement totaling approximately $12 million over a three-year period with 100 percent funding by ACL/HHS.

The purpose of the COE is to develop, expand, connect and support sustainable, high functioning aging and disability CCHs – and the networks of downstream providers that they lead – throughout the country through infrastructure funding and technical assistance.

About the National Association of Chronic Disease Directors
This project was supported by the Centers for Disease Control and Prevention (CDC) of the U.S. Department of Health and Human Services (HHS) as part of a financial assistance award totaling $1,961,914 with 100 percent funded by CDC/HHS.

The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by ACL/CDC/HHS, or the U.S. Government.